Frequently Asked Questions
Everything you need to know about Modelones products, shipping, and more.
How long does Modelones gel polish typically last?
When applied correctly with our base and top coat, Modelones gel polish is designed to last for 21+ days with high shine and no chipping.
Do I need a UV/LED lamp to dry the nail polish?
Yes, our Gel Polish, Poly Nail Gel, and Builder Gel require a UV or LED lamp to cure. Our Dip Powder system, however, does not require a lamp.
What is your shipping policy and estimated delivery time?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Standard shipping usually takes 7-15 business days depending on your location.
Are Modelones products cruelty-free and vegan?
Yes, we are proud to be a 100% cruelty-free brand. Our formulas are vegan-friendly and we do not test any of our products on animals.
What is your return and refund policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the items within 30 days of receipt for a full refund or exchange.
How can I prevent my gel polish from peeling?
Ensure your nails are properly prepped by removing cuticles and buffing the nail surface. Avoid getting polish on the skin or cuticle area, and always seal the edges of the nail.